The experience itself was excellent but the commercial discussion was a bit of gamesmanship. I have purchased three cars over the past four years from three different EOMs (Jeep, Audi and Chevy/GM) all under the automotive supplier program. The other two were seamless and efficient. Chevy was confusing (perhaps intentionally). Pricing received upfront via email never matched what the dealership ultimately offered. Way too many caveats in how it was structured. It felt "old school" car sales.
Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.