Everyone is always very nice. The price of putting on thebtire was double other places I priced. It is rediculous that tires that come on 4 wheel drives you sell aren't stocked. It's unacceptable that the wheel isn't availabe in the country. In over 40 years of driving in the Chicago area and hitting many pot holes, I have only had 2 tires ripped, both on this car. Purhaps Chevrolet should use better tires on their cars.