Customer Reviews

Dan Hilliard is the best Service Advisor. Listens is courteous and understanding about your trip there

Great Job as always !!! Nice people to work with and always very professional.

This dealership is the best I have ever dealt with. Part of my great satisfaction is the perfect experience with my two Chevy Volts (2012 and 2017). But Chevy Exchange is always helpful and welcoming for car washes and information. Your survey is just the right length!

I’m always treated with respect. I appreciate that the Chevy Exchange will go the extra mile to make sure I’m completely satisfied. Dan Galovich always takes great care of me and my car.

I spent 2 hours for an oil Change and in top of that, I was lied to about the car being washed..

Ben Cubano was great to deal with.

Scheduled appointment for oil change for work truck sat for two hours what’s the point of making appointment? No updates from service writer until questioned about with lame excuses .seems to be ongoing problem with quality from this dealer. To have a work truck sitting for extended time costs me money

Best chev dealership in 50 states bar none. All 3 of my cars are serviced by them.

It’s was absolutely wonderful cass an all the team members are amazing had the best experience at this dealership they have got a long life customer

Very polite and quick

Treated respectfully, fast and helpful

The entire experience was very good. I have bought many cars and this was one of the best operations ever

Every one very nice

Came in to have my rear tail light replace and an oil change. They were very quick to get it done. The service people were really nice. Other employees were very nice and talkative and were awesome people. It make waiting for your car to be serviced feel quick. Keep up the good work.

Thank Rick Eggan for taking good care of me. Excellent customer service and the service of my vehicle, I appreciate the techs for their service of my vehicle. Thanks for also washing & vacuuming out my truck.

Just a routine oil change. Everyone is always very friendly and helpful!

I ell you the same thing every time, they're GREAT

I worked with Jeff Albert. It was a great experience. We went on a great test drive to get a feel for the vehicle I purchased. He was very informative and when it came time to buy the car he moved me through the process very quickly. The finance and service departments were very helpful and moved through the purchasing process quickly and efficiently. There was a mechanical issue with the vehicle on the way home. I brought it back to the dealership and the staff was outstanding. They worked with me immediately and went above and beyond to make the situation right. it was the best customer service I've ever received. Based on my experience I will certainly return when I need a new vehicle. Great staff at Lake Bluff and Jeff Albert it outstanding. Made my car buying experience great.

Always a pleasure.

Everything was ahead of schedule and the maintenance check found several things that needed to be corrected, and were.