335 Reviews Found
4.7
Confirmed Sales Customer
My new vehicle purchase was a pleasure from start to finish. Everyone I worked with went above and beyond what I expected!
Frank D.
GENEVA

Was this review helpful?

Was this review helpful?
Confirmed Service Customer
Had appt was fast quicker solved problem washed car and was out quickly great service
Judy L.
NORTH CHICAGO

Was this review helpful?
Confirmed Sales Customer
Moody was excellent to work with. Rob as well. Highly recommend this dealership.
Robert O.
NORTHBROOK

Was this review helpful?
Confirmed Service Customer
Just went there for a oil change Rick is a very nice person he gets you in and out��������
Michelle H.
NORTH CHICAGO

Was this review helpful?

Was this review helpful?
Confirmed Service Customer
as always, Dan H is amazing and accomodating!
Jennifer U.
HIGHLAND PARK

Was this review helpful?
Confirmed Service Customer
It was great and Don is a great guy/customer service rep . He always has a smile for you weather it is good news or bad. He understand the hardship people are going thu. Yes I would recommend Don and Moody to anyone who wants to buy a car or need maintenance for their car. The Chevrolet Exchange had the BEST!!!!!!!
Franchester C.
WAUKEGAN

Was this review helpful?

Was this review helpful?

Was this review helpful?
Confirmed Sales Customer
They made the purchase as easy as possible.
Joshua A.
HIGHLAND PARK

Was this review helpful?
Confirmed Service Customer
Friendly and helpful staff. Would recommend to anyone looking for a Chevrolet dealership.
Jerry H.
ZION

Was this review helpful?
Confirmed Service Customer
Dan Hillary he is a great guy when you walk in to the dealership he always welcome you and with a smile speak very nice guy keep up the good work dan you are the best
Bessie G.
NORTH CHICAGO

Was this review helpful?
Confirmed Service Customer
it was a great experience! My consultant Dan was simply awesome. He got me a ride to work and back in order for me to get my truck. Once I got my truck it was nicely washed and vacuumed. will def recommend Chevy Exchange to family and friends
George C.
WAUKEGAN

Was this review helpful?
Confirmed Service Customer
Have a Tahoe with 92,000 miles - our friends at Chevy Exchange did an oil change, fixed electronic door locks and pro-actively discovered a couple of additional items that were important to get fixed. Great service and customer care as always!
Robert R.
LAKE FOREST

Was this review helpful?
Confirmed Service Customer
CAME IN CHECKED ME OUT GOT ME OUT!! awesome!!!
Robert B.
LAKE BLUFF

Was this review helpful?
Confirmed Service Customer
I felt like I was just being dismissed when I first started dealing with the sales. and service department. I sent an email to the service associate I had a business card for listing problems I had found with my car and was told the email was not received. The associate later found the email in spam folder. Think that folder should be looked at daily. Once I was at the dealership and sitting waiting for my car I noticed some employees and customers were not wearing masks. Since this is now mandated for inside a facility, from the State, this made me angry. After waiting for my car I was told they could not figure out what was wrong, even though I had told them the area of the problem. They told me I would have to bring the car back, and I would get a loner, but I had to wait a full week for that next appointment. Once I brought the car back, in the morning, instead of someone calling me with an update, I called late in the afternoon to find out what was going on. I was told that they were not sure and would have an answer the next day. I got very angry and started calling anyone in the service department to get a better answer than that. I finally was told that the George the IT Technician had worked on it and found out what was wrong, but wanted to go over how it works with me, but he was leaving for the day. I was not able to go into the dealership the next day so I asked if someone else could go over with me that I could be there within a half hour. Long story short George was nice enough to stay and he went over everything with me and we also did a test drive. He seemed like the only one to go out of his way to help me. This is a newly leased vehicle with this dealership and the car already had 3000 miles on it. The problem should have been found long before it was allowed to leased. Again, George is the only person I have dealt with deserves a high rating.
Charlotte D.
BEACH PARK

Was this review helpful?
Confirmed Sales Customer
Excellent service in all departments. Had all of my questions answered and found the right vehicle for me.
David B.
LAKE BLUFF

Was this review helpful?

Was this review helpful?
Confirmed Sales Customer
My salesman, Carlos, was great! Very informative on the specific vehicles I was looking into. Everyone was super friendly, which made this large purchase less stressful.
Daryl H.
LIBERTYVILLE
