Customer Reviews

Excellent customer service and attention to detail

Dan was excellent

For an oil change too long too expensive

seamless

Waiting for an oil change sure goes fast with cookies, coffee, and TV. Also thankful that you not only washed my car, but even cleaned my mats!

Rick is terrific he always makes sure am taken care of����

Great overall service, as always!

This was my 32nd car/vehicle purchase from Shepard (old name) and Chevy Exchange.

Great customer service! Saray Morales gave me her undivided attention, answered all my questions and made me feel really comfortable with my purchase.

Experience was very good, and would recommend you all to anyone looking for a new vehicle.

I thought when I take my car in I would get a vehicle like at the jaguar dealer and also the knaus BMW that���s what I am used to anyway they explain it I accepted it when it���s time for me to Leave I went to the cashier to pick up my keys she said I owe money I told I don���t it under warranty I went to my sales person he went and talk to her then they take it to someone else and come back to me and said the person who did the sales is not there but he will be in next day to adjust it and then they will send me the paperwork and receipt I still haven���t got it yet it���s one week now and you expect me to give a review on my service so I would like someone to reach out to me to explain not in email

Everytime I am there I always feel that I a being taken care of. I feel that my treatment from the staff is always great.

It���s always a great experience when I come for service on my Chevy Cruze.

Friendly and knowledgeable staff, good deals.

Wonderful greeting and the car was completed under the estimated time.

Jeff Albert is the best!

Friendly and conscientious

The staff were very friendly and helpful. Cass was amazing, we went in and he remembered our very first meeting with him which was almost a year ago! He made sure to take care of us from start to finish! Big ups to him! Thank you Cass, Baha and Lance! You guys rock!

The staff is top notch. Very friendly and helpful.

EXCELLENT dealership to work with! Came from out of state...had worked with 5 other dealerships in Wisconsin and Illinois and The Exchange was hands-down the best. Very happy.