631 Reviews Found
Confirmed Service Customer
Worked with me to get my vehicle in around my schedule. My truck was done onetime and everything was great
Aaron M.
LIBERTYVILLE
Business Response
We’re so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
They are taking care of my new Buick, warranty items and all. I see no need to take the car back to the original dealer 20 miles away.
Benjamin G.
LAKE BLUFF
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Chevy Exchange team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Confirmed Service Customer
I must start out saying everyone at your dealership is wonderful to work with...I spent an hour and a half at your dealership for an oil change and tire rotation.
Robert K.
DEERFIELD
Business Response
We would like to apologize for the experience that you had at our service department We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Confirmed Service Customer
The service was Wonderful! I would recommend your dealership to Everyone! IwasworriedIhad abreak problem, but they put the car up On a lift, etc,and Pointed out things about the issues, and handled Everything smoothly. All thison a busy Saturday Afternoon! GREAT service! And everyone was so professional and friendly,
Eleanor D.
LAKE BLUFF
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
Easy to schedule service. Was in and out in less then the time they said it would take.
Katherine S.
ROUND LK BCH
Business Response
Hi, thank you for the high star rating! Thanks again for the recommendation, and have an amazing day!
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Business Response
Roger, we sincerely appreciate your feedback. Each employee is a valued member of the Chevy Exchange team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Sales Customer
Mike Rowe once again gave me a good deal. You guys make the car buying experience a pleasure again!
Mathew O.
GURNEE
Business Response
Mathew, we sincerely appreciate your feedback. Each employee is a valued member of the Chevy Exchange team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Sales Customer
Jeron always nothing short of amazing the entire time I was there. He was very knowledgeable and courteous. I'll be back the next time I'm in need of a vehicle.
Rebecca G.
WYANET
Business Response
Rebecca, thank you for taking the time to write about your experience at our dealership. All of us at Chevy Exchange pride ourselves on our commitment to customer service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
service was amazing; had my car in and out, and kept me aware of what was going on the entire time. Everyone was so friendly and helpful, and overall just a great experience.
Emily G.
LIBERTYVILLE
Business Response
Thank you for choosing Chevy Exchange as your first choice for all your automotive needs! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Travis thank you for taking the time to write about your experience at our dealership. All of us at Chevy Exchange pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
Been there several times and always professional
Arnold B.
MUNDELEIN
Business Response
We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
I am very please with the service that I have and continue to get from Chevy Exchange.
Rick J.
GLENVIEW
Business Response
Rick, thank you for taking the time to write about your experience at our dealership. All of us at Chevy Exchange pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
It was fine. However it seems like the price of the oil change keeps changing. I did have a coupon that I was able to use though.
Yolanda U.
NORTH CHICAGO
Business Response
Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
Very professional and customer oriented! Always stand behind their work.
Jeanne S.
WHEELING
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Business Response
Glad we could help you out!
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Business Response
Thanks for the great feedback!
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Confirmed Sales Customer
Good price, friendly, capable sales team.
Steven S.
BUFFALO GROVE
Business Response
Thanks for the great feedback!
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Business Response
Thanks for the great feedback!
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Business Response
Glad you had a great experience!