641 Reviews Found
Confirmed Service Customer
It was great fast, respectful and very helpful to help me get my truck back on the road you guys are doing a wonderful job five stars
Bryant L.
CHICAGO
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!
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Confirmed Sales Customer
The staff was pleasant and respectful of our time.
Christina F.
LIBERTYVILLE
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Chevy Exchange team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Confirmed Sales Customer
customer service on a red carpet! Danny was great and listen to what the truck would be and look like and he brought it to the table. He listen and cared.
Maureen C.
ELK GROVE VLG
Business Response
Hi, we are so happy to read such a great review about Chevy Exchange!
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Confirmed Service Customer
Communication was timely, options were discussed and service was excellent.
Robert P.
LAKE FOREST
Business Response
Thank you very much.
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Business Response
Thanks a bunch.
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Business Response
Thanks for the great feedback.
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Confirmed Service Customer
Chevy has a lot of hard working people friendly respectful clean place they check all the work before they give you your vehicle back keep up the good work
Bessie G.
NORTH CHICAGO
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
Had some things put on the truck! Did a wonderful job! Got it back very quick! Number one dealership in Illinois!
Dale G.
WAUKEGAN
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Everyone at dealership are friendly and very professional . Pleasure to go there
Darlene B.
ROLLING MDWS
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
Took my Tahoe in right away. Provided a loaner car as well. Great service team.
David M.
LAKE FOREST
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Business Response
Thank you very much!
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Confirmed Sales Customer
the process is brutally slow but Cass did a very good job of moving it along as expeditiously as possible.
Carter B.
LAKE FOREST
Business Response
We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Sales Customer
Jeff Albert was great! Spent many hours patiently showing me options and finding the best truck for my needs and budget. Jeff, Robert Johns and the finance officer( sorry I don’t remember his name) gave very good advice and obviously know what they are doing! My good experience w the sales dept now matches the service dept! I have been very happy w Dan Hilliard and the service dept which kept my old Tahoe running well for almost 10 years. I hope my new one does as well!
Abbe B.
LAKE FOREST
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Always the best results. Wheels removed and reconditioned like brand new and quiet ride with new tires, service, battery cables and front axle replaced all done 2 days quicker than anticipated. Rick (service) and Bob (parts) are the best around.
Phillip S.
HIGHWOOD
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Chevy Exchange team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Business Response
Thanks a bunch.
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Business Response
Thank you very much.
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Business Response
Your satisfaction is very important to us, so please call us so that we can work to make amends. We look forward to hearing from you.
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Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.