979 Reviews Found
Business Response
Daniel, thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Business Response
Thanks a bunch!
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Confirmed Service Customer
Every experience we have had with the Chevy Exchange and their staff has been outstanding. The Service Department and its personnel are always just wonderful--very professional and knowledgeable as well as helpful, informative and supportive. They always have accommodated our needs, even when we need to come in with a problem and no advance notice. We have been with these people for many, many years, and they are what keeps us coming back. Thank you all so VERY, VERY MUCH!
Douglas S.
HIGHLAND PARK
Business Response
Douglas, we appreciate your kind words. The entire team at Chevy Exchange thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
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Confirmed Service Customer
Everything was Ok, with exception for my left tail light. I need a another harness for my tail light but the dealership did not have in stock. Which is a little bad, because all nessessary items should be in stock. Now I to wait and do not know when the item I need for my tail light should come in. The service personnel told just to call, and I wonder if he had put the part in on order or unless he is waiting on me to call so he can place the order for a tail light harness. Anyways the mechanic that had worked on my truck did excellent and I wish him the best into the Marines.
Matthew S.
GREAT LAKES
Business Response
We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail.
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Confirmed Service Customer
Friendly greeting and work done ion time.
Elizabeth B.
LAKE FOREST
Business Response
Glad we could help you out! We look forward to your next visit! Take care!
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Confirmed Service Customer
The service department always goes above and beyond to make the experience AWESOME!! You are lucky to have Dan Hilliard in your team. Explains everything, gives options and is a pleasure to talk with. Thank you!!
Daniel E.
LAKE FOREST
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Chevy Exchange service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
Chevy Exchange went above and beyond to install a we owe package to my new truck making sure everything was done the right way. They were even able to remove a small factory defect that was found in the paint finish.
Bryan B.
LAKE FOREST
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Great friendly staff in the service office. The waiting area was very nice with complimentary Starbucks coffee and fresh cookies. The technician who serviced my vehicle did and exemplary job and explained my vehicles technology in and easy to understand manner. Best of the Best in the Chicagoland area
Richard R.
RIVER FOREST
Business Response
Thank you for taking the time to write about your visit. It is wonderful to hear that our staff at Chevy Exchange was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
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Confirmed Sales Customer
Pamela Zimansky (sales) did an excellent job of managing my purchase of a new vehicle. Very professional.
Joe Z.
ALGONQUIN
Business Response
Joe, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Business Response
Arthur, we sincerely appreciate your feedback. Each employee is a valued member of the Chevy Exchange team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Sales Customer
The salesman was very helpful and informative, It was very helpful how he showed me all the new features on my car
Matthew C.
LAKE FOREST
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Sales Customer
Very easy people to deal with!! I drove over an hour to see a particular vehicle. My salesman Baha was great. He didn't pressure me and made the buying process very simple. That's the way I like to do business. Thanks
Valued L.
OSWEGO
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Elmer was professional and updated me on the status of my vehicle every step of the way.
Jessie R.
WAUKEGAN
Business Response
Thank you for taking the time to share your feedback, Jessie. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Confirmed Service Customer
Service done when promised and at a reasonable price.
David P.
BUFFALO GROVE
Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Confirmed Service Customer
The Chevy Exchange went above and beyond their duties. They think only of the customers needs and are constantly improving the service they provide.
Mary W.
GURNEE
Business Response
Mary - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Confirmed Sales Customer
Wonderful experience in a vehicle purchase. Well informed salesman and finance manager.
Raymond H.
CHICAGO
Business Response
Raymond, we sincerely appreciate your feedback. Each employee is a valued member of the Chevy Exchange team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Business Response
Grant, we sincerely appreciate your feedback. Each employee is a valued member of the Chevy Exchange team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
Great customer service. Very helpful and friendly staff.
Robert M.
GREAT LAKES
Business Response
Hi Robert, thank you for taking the time to leave a review for us at Chevy Exchange. We're happy we could meet your expectations! We're looking forward to your next visit with us!