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Everything about the process with dealership was excellent. My point of contact Michelle was outstanding and so helpful. She is too rated. Being from Indiana 4 hours away didn’t matter; I felt I was right there in the dealership. I wouldn’t hesitate to recommend this dealership
I went to CarMax in Kenosha to sell our old car. CarMax had offered us $9,500 but we needed to find a new car first. I went back to CarMax after we bought a new car and they told me the market had changed so the amount could be less. Plus there was a $99 fee to sell them our car. I just did not have a good feeling so went on Kelly Blue Book to see what the car was worth and got an immediate pop up window from Michelle Rendall at The Chevy Exchange in Lake Bluff with an offer. I admit that I was a tad suspicious at first but after I talked to her on the phone I decided to go to Lake Bluff on the way home. We met with Michelle and she could not have been nicer. This was the easiest process ever. She appraised our used car and made an offer. Michelle was very professional and made the entire transaction easy. We walked out less than an hour later with a check in hand. We were very satisfied by Michelle and the dealership. There was no pressure! I would strongly recommend The Chevy Exchange and Michelle Rendall in Lake Bluff if you are selling your used car or buying a new car.
I keep going back to this dealer for a reason, top people that really know their stuff!
Terrific experience buying a car at the Chevy Exchange. Surpassed our expectations from start to finish. We will continue to service the car with them going forward.
This is my 2nd vehicle I leased at the Chevy Exchange. I received FIRST CLASS experience both times. I definitely will recommend to others. Thank you for all your hard work and making my experience a pleasant one!
super handling of new 2023 C8 transaction. Highly recommend chevy exchange for buying new or used vehicle
Danny is very sweet and kind We got along really good… he even knows Keith my boyfriend he made us laugh we all had a good time …. Keep on smiling and never give up on anything
For me, I start shopping by searching for the type of vehicle that fits my needs. Use to be you visited your local dealership to see what they cars look like, the sticker with the list of options and prices. Today I have the WWWeb. What I look for in a dealership is one with a nice selection of cars, fair pricing, convenient for service, and friendly staff. I just described my Chevy Exchange. From Michelle on the phone from the web store, Zuleyca my sales associate, Lance and all the other people who prepped my vehicle and those who helped with the financials and trade-in. Being treated fair is what they do. Click to
Vivian was amazing! I live in Michigan and was able to complete the process and was approved before I arrived! They knew I was in a hurry and didn’t have a ton of time and my drive time was 3 hours one way, she was able to meet me half way with everything ready to go! Truck looked amazing and was clean! Everything was completed and I was on my way in under 15 minutes. 100% Recommended!
EXCELLENT DEALERSHIP AND SALESPERSON GOT THE TAHOE I WANTED I WILL RECOMMEND JEFF ALBERTS TO EVERYONE
Excellent customer service in the current market where the dealer often has all the leverage. The Chevy Exchange helped us get the vehicle we wanted despite shortages and found a loaner for us while we waited for the vehicle to arrive. Quick and easy process with clear explanation of every step.
Great salesman, very knowledgeable and straight forward. No typical dealership games. Price we agreed on was the price I paid.
Great customer service . I came in for an oil change and I was greeted immediately and was on my way in less than an hour.
Patience and the ability to handle all the scenarios so easily to make my buyers experience a pleasurable one
Tasha Chroszy was very helpful in the process of ordering my new 2022 Traverse, and Danny Trujillo was very helpful in the process of completing the paperwork and arranging the delivery. I'm very pleased!
Honest helpful dealership with people who care and listen to your needs great service mechanics who do great work
Very helpful and easy to work with. Gave me all the specials available and walked me through the app and options the vehicle had. Would come back here again.
Honest dealer that has high quality service With excellent communication I buy a new car every three years and they have given me great trade in value after shopping most of the IL dealers
Just want to recognize the Chevy Exchange as a quality customer service Dealership. I?ve had nothing but positive experiences from buying to service. Feel comfortable knowing my truck will be well taken care of.
Easy and quick. Got the appointment time I wanted and the service done in good time.
I factory ordered a new Camaro from the Chevy Exchange. Right from the beginning Viviana Quinto made it a painless process. I initially contacted the Chevy Exchange by email and she responded right away. She was able to answer all my questions and after a few emails and a phone call, I was able to quickly put my order in and pay a deposit the same day without even having to come in to the dealership, which was much appreciated. Viviana provided me several updates through out the build process, such as when the order was accepted by Chevrolet and the scheduled production week. When I came in to take care of the paperwork Viviana had everything ready to go. Rafat Alamawi and Rob Johns also stopped by to make sure everything was to my expectations and offer if they could do anything else to help. As I went through the paperwork, Baha Assaf was patient in answering my questions about each form that I was signing. Viviana let me know the moment the car was delivered with a picture and was in constant contact about the progress and when I could pick it up. I had a few special requests and she made sure the car was prepped just how I wanted it. When I picked the car up, she helped me setup OnStar and answered my few last questions. Overall, the buying experience with The Chevy Exchange was a pleasant, hassle free one, thanks to the effort Viviana and her team put in. I would be happy to buy again from The Chevy Exchange.
As always, Moody and everyone who worked with me (again with this purchase) were incredible. I came in looking for a specific truck, but that truck was already sold. So Moody made me step out of my comfort zone, and I ended up leaving with a vehicle that I never thought I would ever be able to own. It is by far my favorite vehicle I have ever driven! Everyone involved in my purchase made the experience and buying process smooth and painless, no where near the pushy sales teams who just want to make money off you that you get at other dealerships. I would highly recommend The Chevy Exchange, and Moody for anyone looking to buy. I will never buy anywhere else! Also, thank you Rafat for everything!! The truck is amazing!!
Danny Trujillio is professional and was quick to respond to our inquiry. We are happy with his response.
I’ve dealt with a lot of car dealers I’m 62 years old and Jeff Alberts is one of the best I would recommend him to all my friends.
I am very happy with the work that was done and the attentive staff- overall great experience!!!!!
Welcome to The Chevrolet Exchange
Welcome to The Chevrolet Exchange in Lake Bluff - Serving Libertyville Chevrolet Customers
The Chevrolet Exchange, previously known as Shepard Chevrolet, welcomes you! We are known for our prestigious customer service because no matter what, we always put our customers first. If you're looking for a new or used vehicle, browse our inventory online and visit our Lake Bluff dealership to take the vehicles, of your choice, out on a test drive. Whether you're looking to Buy or Lease your next vehicle, our Financing department will help you weigh your options and get the paperwork done once you've made your choice.
If you're looking for expert Chevrolet service in Lake Bluff or near Libertyville, then make the drive down to our dealership where our certified service center offers expert service at a great value. Shop our Service Specials to get an even bigger saving on your next service and easily schedule your next service appointment online.
Now offering a FREE gas card, just call and schedule a test drive! Stop by today!
Lake Bluff Chevrolet Service and Parts Center
The Chevrolet Exchange's service department is unlike any other. Not only do we take care of any Chevrolet maintenance and repair needs, but we also repair other makes and models. We know that there are other quick lube shops that will work on your vehicle for you but when you want expert service at the best price, then don't compromise. Make your way to The Chevrolet Exchange in Lake Bluff to get the best value for your time and money. Check out our Service Coupons and see how we're helping you save!
For regular maintenance needs including oil changes, tire rotations, and fluids to major repairs including brake replacement and transmission repairs, trust The Chevrolet Exchange's technicians to handle them all. Scheduling an appointment with us is easy; simply fill out our online form or call us at .. You can also order Tires and Parts right here from our website! Order them today and visit The Chevrolet Exchange to have them fitted. We serve all Gurnee and Libertyville Chevrolet customers, so please drop by and experience The Chevrolet Exchange difference!
New and Used Vehicles for Gurnee and Highland Park Chevrolet Shoppers
If you're looking for a great deal on a new Chevrolet or used car, truck, or SUV near Gurnee, then The Chevrolet Exchange is your best bet. Located in Lake Bluff, we're just a short drive from Gurnee, and as you will see, our incredible deals and offers are totally worth the drive! We have a wide range of new and used vehicles so browse our vehicles online and visit our Lake Bluff dealership for a test drive.
We suggest taking the new Chevrolet Cruze, Camaro, Corvette, Sonic, or the popular Malibu for a spin. Are you someone who is looking for a little more power in a vehicle? If that's the case, then you need to test-drive America's favorite trucks: the Chevy Silverado 1500, Silverado 2500HD, and Silverado 3500HD. Looking for a family vehicle? We've got you covered! We have an amazing lineup of versatile, family-friendly SUVs and crossovers including the Chevy Equinox, Suburban, Tahoe, and Traverse. Do keep in mind that we are receiving and selling our inventory on a day-to-day basis so if you can't find what you're looking for on our website, please call us at 847-457-1763. and our specialists will be happy to help you. We are The Chevrolet Exchange near Gurnee and Highland Park and we want to be your go-to dealership for new and used cars, trucks, SUVs and vans.