Everything about the process with dealership was excellent. My point of contact Michelle was outstanding and so helpful. She is too rated. Being from Indiana 4 hours away didn’t matter; I felt I was right there in the dealership. I wouldn’t hesitate to recommend this dealership

I went to CarMax in Kenosha to sell our old car. CarMax had offered us $9,500 but we needed to find a new car first. I went back to CarMax after we bought a new car and they told me the market had changed so the amount could be less. Plus there was a $99 fee to sell them our car. I just did not have a good feeling so went on Kelly Blue Book to see what the car was worth and got an immediate pop up window from Michelle Rendall at The Chevy Exchange in Lake Bluff with an offer. I admit that I was a tad suspicious at first but after I talked to her on the phone I decided to go to Lake Bluff on the way home. We met with Michelle and she could not have been nicer. This was the easiest process ever. She appraised our used car and made an offer. Michelle was very professional and made the entire transaction easy. We walked out less than an hour later with a check in hand. We were very satisfied by Michelle and the dealership. There was no pressure! I would strongly recommend The Chevy Exchange and Michelle Rendall in Lake Bluff if you are selling your used car or buying a new car.

I keep going back to this dealer for a reason, top people that really know their stuff!

Terrific experience buying a car at the Chevy Exchange. Surpassed our expectations from start to finish. We will continue to service the car with them going forward.

This is my 2nd vehicle I leased at the Chevy Exchange. I received FIRST CLASS experience both times. I definitely will recommend to others. Thank you for all your hard work and making my experience a pleasant one!

super handling of new 2023 C8 transaction. Highly recommend chevy exchange for buying new or used vehicle

Danny is very sweet and kind We got along really good… he even knows Keith my boyfriend he made us laugh we all had a good time …. Keep on smiling and never give up on anything

For me, I start shopping by searching for the type of vehicle that fits my needs. Use to be you visited your local dealership to see what they cars look like, the sticker with the list of options and prices. Today I have the WWWeb. What I look for in a dealership is one with a nice selection of cars, fair pricing, convenient for service, and friendly staff. I just described my Chevy Exchange. From Michelle on the phone from the web store, Zuleyca my sales associate, Lance and all the other people who prepped my vehicle and those who helped with the financials and trade-in. Being treated fair is what they do. Click to

Vivian was amazing! I live in Michigan and was able to complete the process and was approved before I arrived! They knew I was in a hurry and didn’t have a ton of time and my drive time was 3 hours one way, she was able to meet me half way with everything ready to go! Truck looked amazing and was clean! Everything was completed and I was on my way in under 15 minutes. 100% Recommended!

EXCELLENT DEALERSHIP AND SALESPERSON GOT THE TAHOE I WANTED I WILL RECOMMEND JEFF ALBERTS TO EVERYONE

Excellent customer service in the current market where the dealer often has all the leverage. The Chevy Exchange helped us get the vehicle we wanted despite shortages and found a loaner for us while we waited for the vehicle to arrive. Quick and easy process with clear explanation of every step.

Great salesman, very knowledgeable and straight forward. No typical dealership games. Price we agreed on was the price I paid.

Great customer service . I came in for an oil change and I was greeted immediately and was on my way in less than an hour.

Patience and the ability to handle all the scenarios so easily to make my buyers experience a pleasurable one

Tasha Chroszy was very helpful in the process of ordering my new 2022 Traverse, and Danny Trujillo was very helpful in the process of completing the paperwork and arranging the delivery. I'm very pleased!

Honest helpful dealership with people who care and listen to your needs great service mechanics who do great work

Very helpful and easy to work with. Gave me all the specials available and walked me through the app and options the vehicle had. Would come back here again.

Honest dealer that has high quality service With excellent communication I buy a new car every three years and they have given me great trade in value after shopping most of the IL dealers

Just want to recognize the Chevy Exchange as a quality customer service Dealership. I?ve had nothing but positive experiences from buying to service. Feel comfortable knowing my truck will be well taken care of.

Easy and quick. Got the appointment time I wanted and the service done in good time.

I factory ordered a new Camaro from the Chevy Exchange. Right from the beginning Viviana Quinto made it a painless process. I initially contacted the Chevy Exchange by email and she responded right away. She was able to answer all my questions and after a few emails and a phone call, I was able to quickly put my order in and pay a deposit the same day without even having to come in to the dealership, which was much appreciated. Viviana provided me several updates through out the build process, such as when the order was accepted by Chevrolet and the scheduled production week. When I came in to take care of the paperwork Viviana had everything ready to go. Rafat Alamawi and Rob Johns also stopped by to make sure everything was to my expectations and offer if they could do anything else to help. As I went through the paperwork, Baha Assaf was patient in answering my questions about each form that I was signing. Viviana let me know the moment the car was delivered with a picture and was in constant contact about the progress and when I could pick it up. I had a few special requests and she made sure the car was prepped just how I wanted it. When I picked the car up, she helped me setup OnStar and answered my few last questions. Overall, the buying experience with The Chevy Exchange was a pleasant, hassle free one, thanks to the effort Viviana and her team put in. I would be happy to buy again from The Chevy Exchange.

As always, Moody and everyone who worked with me (again with this purchase) were incredible. I came in looking for a specific truck, but that truck was already sold. So Moody made me step out of my comfort zone, and I ended up leaving with a vehicle that I never thought I would ever be able to own. It is by far my favorite vehicle I have ever driven! Everyone involved in my purchase made the experience and buying process smooth and painless, no where near the pushy sales teams who just want to make money off you that you get at other dealerships. I would highly recommend The Chevy Exchange, and Moody for anyone looking to buy. I will never buy anywhere else! Also, thank you Rafat for everything!! The truck is amazing!!

Danny Trujillio is professional and was quick to respond to our inquiry. We are happy with his response.

I’ve dealt with a lot of car dealers I’m 62 years old and Jeff Alberts is one of the best I would recommend him to all my friends.

I am very happy with the work that was done and the attentive staff- overall great experience!!!!!